Question 1

Do you come to my home?

Accepted Answer

Yes — we're fully mobile. We come to your home or workplace across Oxford & Oxfordshire and bring everything we need.

Question 2

Do I need to provide water?

Accepted Answer

Preferably, yes, but it's not essential. If you don't have water available, we'll flag your booking so the technician brings fully self-contained equipment.

Question 3

Do I need electricity?

Accepted Answer

Preferably, but not essential. If you don't have electricity available, we'll bring self-contained power equipment. Just let us know when booking.

Question 4

How long does a valet take?

Accepted Answer

A mini valet takes around 2 hours; a full valet around 4 hours. Durations are shown for every service in our booking calculator.

Question 5

How much does a full detail cost?

Accepted Answer

A full detail starts from £220, with the final price adjusting for your vehicle size and any optional extras. You'll see a live total before you book.

Question 6

Can you remove pet hair?

Accepted Answer

Yes — pet hair removal is available as an optional extra using specialist tools for seats, carpets and the boot.

Question 7

Can you remove stains?

Accepted Answer

Yes — we offer seat shampoo and carpet extraction to tackle most stains. Severe cases may need an inspection first.

Question 8

Can you deal with mould?

Accepted Answer

Mould remediation requires an inspection before we can confirm a fixed price. Upload photos during booking and we'll review and contact you with a confirmed quotation.

Question 9

Can you remove scratches?

Accepted Answer

Light scratches and swirl marks can often be reduced or removed with paint correction. Deeper scratches may need assessment — send us photos.

Question 10

What is paint correction?

Accepted Answer

Paint correction is machine polishing that removes swirl marks, light scratches and oxidation to restore a flat, glossy finish.

Question 11

What is ceramic coating?

Accepted Answer

Ceramic coating is a long-term protective layer applied to your paint that adds gloss and hydrophobic water beading, lasting years with proper maintenance.

Question 12

How long does ceramic coating last?

Accepted Answer

Depending on the coating and maintenance, protection typically lasts several years. Our maintenance plans include ceramic upkeep to maximise longevity.

Question 13

Can you work on luxury/classic cars?

Accepted Answer

Absolutely — we have extensive experience with prestige and classic vehicles, using paint-safe methods and products suited to delicate finishes.

Question 14

What happens if it rains?

Accepted Answer

We monitor the forecast and will contact you to reschedule if weather makes a quality job impossible. Your slot is released and we'll find a new suitable date.

Question 15

How do I book?

Accepted Answer

Use our smart booking calculator online — select your vehicle, condition, service and extras, see your live quote, choose an available slot and submit your details.

Question 16

Do you offer maintenance plans?

Accepted Answer

Yes — we offer Monthly, 6-Weekly and Premium maintenance plans with scheduled valets, priority booking and discounted add-ons.

Answers to common questions

Still have questions?